Fairfield Inn & Suites by Marriott Jackson Clinton

Good

Poor

Liked: The location was perfect as I was there for a family reunion. It was right off the highway. If you are just needing someone quick to stay and get back on the road it is perfect but other than that I wouldn't recommend a longer stay.
Disliked: I was double charged for my stay and now I am having the hardest time getting a refund. I shouldn't have to jump through hoops due to an error on their staff. The bed was very hard, no one came and changed out the towels in the room. Overall this hotel didn't meet my expectations especially in the location. The housekeeping wasn't very helpful and I kept getting locked out from my room due to the room key not working. The phone in the room didn't work so you had to use the phone in the hallway or go all the way down to the front desk. I guess the phone was just there for decorations.

I would not recommend this...

Liked: Breakfast was okay. The room was musky and damp. The room smelled like "Mole". I would not stay here again.
Disliked: The room was damp and musky. I could not control the air conditioning. The bathroom floor was dirty and sticky.

Grossly disappointing.

Liked: I liked the location.
Disliked: The smell… So strong with mildew. The bed was uncomfortable. The sheets were old. The refrigerator was not cleaned and we found an old takeout plate in it.

Pleasant

Liked: The breakfast barely had any items. We were a little disappointed with that.

Passable

Superb

Exceptional

Exceptional

Liked: All the staff was very friendly. The room was nice and comfortable. Breakfast was excellent.
Disliked: They need to improve there advertised "free internet" access