Fairfield Inn & Suites by Marriott Houston Conroe Guest Reviews
Write a review
|3.8 miles from Conroe centre|
Write a review
Brian Sun, 25 October 2020
Disliked: I thought I booked a king with sofa bed but was mistaken. Lady at front desk said she could change my room and I could pay the difference. I said great, but she didn't know how to change it in the computer so we were stuck with 3 people and one bed. They had no pallets or cots and took over 3 hours and multiple calls to the front desk to finally get a blanket so one of us could sleep on the floor. Breakfast looked terrible, shower head clogged and almost no water pressure, room small and loud booming stereos in parking lot.
Anonymous Mon, 12 October 2020
Anonymous Sat, 10 October 2020
Disliked: The service, bad customer service
Irene Fri, 9 October 2020
Kimberly Mon, 5 October 2020
Most comfortable beds I?ve slept...
Liked: Great location, very clean, friendly staff and the most comfortable beds I?ve slept in other than my own. Very nice room layout.
Disliked: Only complaint are the partiers up until 3am that were noisy and left cases of empty beer bottles throughout the lobby.
Brenda Fri, 2 October 2020
Liked: Very well lit, very secure. Extremely quiet. Very clean rooms. Very nice accommodations. Friendly staff
Disliked: Nothing I didn?t like
Cynthia Mon, 28 September 2020
Simply no excuses for Marriott...
Liked: Was the worst!! found a large hair in my breakfast and was simply told ,here I will give you another 1 second day I would not even eat the breakfast very terrified , simply horrible.
Disliked: 1st day? simply no ice in either of the ice makers machines for a drink.. 2nd day found a hair in the breakfast food.. simply disgusting And was too scared to try the breakfast the 2nd morning I didnt eat, still no ice.. 2nd night our Room was never cleaned for our 2nd night stay ,simply no clean towels.. very unprofessional for Marriott would never stay there again. And I paid over$ 160.00, no way,for hair in my food ,2nd night room not cleaned at all !! Beyond dissatisfied
James Thu, 17 September 2020
Tiffany Wed, 16 September 2020
A little getaway with family
Liked: The employees were very courteous and helpful. Due to Covid-19 the breakfast wasn't as awesome as it usually is in this chain but, still top rate service. The pool and lounge areas were clean and allowed for social distancing. Would most definitely stay here again
Disliked: The common areas were VERY clean and well maintained!! The bathroom in my room had hair all over the floor and the toilet was dirty. I usually leave a larger tip for the cleaning staff because it is a thankless job. The staff was very nice and accommodating!! If ever in Conroe again this hotel will be our first choice.
Anonymous Wed, 9 September 2020
Our stay because of evacuation...
Liked: The brown bag breakfast is a great idea considering the Covid virus.