Fairfield Inn & Suites by Marriott Detroit Livonia

Great, inexpensive place to stay...

Liked: It was a great, inexpensive place to stay. Bed was comfortable, pool and exercise room were great, breakfast was good. Very clean and well-maintained. I would definitely stay here again.
Disliked: I didn't like their coffee, too strong for me, so I went to Tim Horton's a few blocks away. Also, they have a smoking area right at the front entrance doors that they need to move. Horrible cigar smoke stinky!!

Would not stay there again....

Liked: Not much. Same thing every day for 3 days!
Disliked: Eggs were the main servings. Scrambled eggs every day. I’m allergic to eggs so not much choice. Same bagels, muffins etc every day.

Exceptional

Liked: Everything

My baby had fun for...

Liked: The cleanliness
Disliked: No jacuzzi

Clean but tried to steal...

Liked: The breakfast had a wide variety and was fresh and good. The pool also was indoor and clean.
Disliked: They put an unnecessary hold of $105.42 on my card and won’t release it. When I asked them at the front desk why they held that much they told me it is standard to charge $50 per night for security deposit but that’s not what the online policy says. I spoke with Marriott and they said they should’ve only held $60 at the most. That the policy is they only hold $100 if I’m paying cash and they wouldn’t let me pay cash. They only took card. It’s been 2 weeks and they still won’t give me the money back. Marriott had to file a case and are doing an investigation because what I was told the day of check in is completely false. They should’ve only charged me $354.58 and put a hold of $50 additional bringing the total to $404.58 but they put a hold for $460 and they didn’t have a record down. Something isn’t adding up and that’s what they said when I had to call corporate and report this. I now have to wait 30 days if it isn’t resolved. I will never stay here again.

Very good

Superb

Exceptional

Superb