Fairfield Inn & Suites by Marriott Cumberland

It was a wonderful stay!

Very good

Liked: Proximity to the rail trail.
Disliked: We asked for mid week cleaning, the maid, barely made the bed still had dirty sheets and just gave us towels….pretty disappointing

Have stayed here before and...

Liked: Liked the variety offered at the breakfast bar. Loved that hotel was within walking distance to the Western Scenic Railroad - so convenient. Rooms were nice and clean. Convenient to walk to a few restaurants. Definitely would recommend the Ristorante Ottaviani restaurant in Cumberland - excellent food and service. The ribs at the Crabby Pig were delicious and tender. Maybe hotel could offer coupons to these restaurants to help businesses in the area.
Disliked: Access to the hotel is a little tricky if not familiar with the area. Prefer eggs a little softer and bacon a little more crispier. One family member had the room next to the ice machine - made it hard to sleep from the noise. Parking was a little limited with the construction going on that was blocking spaces. Doors were squeaky to rooms and loud with such hard closure when departing rooms because no handle on outside of door to gently close doors so as not to disturb other guests. Instructions placard above thermostat to show guests how to easily adjust temp would be nice.

Nice breakfast

Liked: The indoor hot tub
Disliked: It was under construction but that’s ok

Very good

Liked: They are in the middle of updating it and what they are doing to update it is beautiful

Not worth the price

Liked: Location
Disliked: Road noise, slamming doors, uncomfortable bed, fair breakfast options, mold on pool decking.

Exceptional

Liked: Everything was spotless

Disappointing

Liked: Location and staff
Disliked: Room would not cool off adequately Construction was a messBreakfast was sparse Price was TOO HIGH

Construction underway- Avoid

Liked: The location near downtown and the C&O bike path is great. Rooms are spacious. Guest laundry is available. The staff are friendly and checked us in early.
Disliked: The hotel is a bit of a war zone with construction going on throughout. The noise can be deafening. The workers tie up both hotels so sometimes we had to take the stairs down four flights. Breakfast is a reduced menu and water was leaking from several points on the ceiling. Most of the Libby is blocked off with plastic sheeting. My “new room” smelled of paint and drywall (was warned). There were supposed to be two TV’s but there was just one since the large ones were in order. Bathroom sink did not drain. Curtain rods fell off. The room was bla..no color or artwork. This hotel should have been totally closed for renovations. I asked several times to speak to the manager, Jennifer, but that did not happen.

Very good