Liked: Room was great.
Disliked: Pool heater was out; no swimming for the kids.

A wonderful stay!

Liked: The room was amazing! I wish we?d stayed more than just one night. It was only about 5 minutes away from the zoo, which was perfect. The staff were very nice and extremely helpful. It?s in walking distance of a lot of different stores and restaurants, too. The room was spotless, as was the bathroom. The bed and pillows were extremely comfortable! Even the noise from the street wasn?t bad with the air going.
Disliked: There was a slight issue with the booking in their system. Their computer said one room with two beds, but I?d booked one room with one bed. The woman at the desk fixed it for me at the exact same rate without any trouble at all.

Great stay just wish more...

Liked: The location was great and staff was great
Disliked: Great stay just wish more consistency on pools being open one say then the next day closed all day

Exceptional

Exceptional

Comfortable

Liked: The building is quite new, indoor pool, excellent fitness area (for a hotel in this category), and quite decent breakfast choices. The room is spacious and the TV is up to date in choices of streaming. I have stayed in the other two hotels in the area this is the best of them.
Disliked: The neighborhood is what the neighborhood is, but you stay here because you need to stay in the UC area. Lots of kids when I stayed so it was impossible to keep the common areas clean.

Very nice I would stay...

Liked: Very nice clean
Disliked: No hot tub

Very good

Disliked: The tv did not work even though a technician came to look at it. He got it to turn on. But when we went to use the tv late at night, the channel would not change and none of the buttons worked on the remote. We had no tv the whole stay which was very annoying.

Good

Liked: Clean room
Disliked: No parking

Exceptional