Fairfield Inn & Suites by Marriott Chicago St. Charles Guest Reviews
Write a review
1.9 miles from Saint Charles centre |
Write a review
Jeannie Fri, 12 April 2024
Nice, but...
Liked: Decor, cleanliness, size of accessible room
Disliked: Hard to find, night shift desk person language issues, day shift desk person attitude issues, accessible bathroom had no towel hooks/hangers & shower splashed way out into room which was very hazardous, mattress was comfortable but had a definite "hole" making it feel like I was rolling downhill or climbing up, the upholstered chair next to bed had an unsavory stain on the seat.
Carol Mon, 26 February 2024
Exceptional
Liked: Clean and comfortable
Meredith Thu, 8 February 2024
Very good
Tommy Wed, 17 January 2024
Not the best,no heat in...
Liked: Good food
Disliked: No danishes
Stephanie Tue, 28 November 2023
Great place, our new go...
Liked: The location is great. Rates were reasonable. The staff were so accommodating to our needs- early check in then late check out due to flight delay. So understanding and kind!
Disliked: Nothing
Shay Wed, 15 November 2023
Good
Liked: Staff is always extremely friendly, kind and accommodating.
James Thu, 2 November 2023
Exceptional
Raymond Sat, 30 September 2023
will never stay there again
Liked: never ate there
Disliked: room was outdatednever had bed made or trash emptiedroom felt musty and dirtybathroom was disgusting...corrosion on fixtures...tub had been painted on the bottom
Kelly Thu, 28 September 2023
Good
Liked: Other than the pool being closed we enjoyed our stay. the location was very convenient and the property was very nice.
Disliked: We picked this facility because of the pool and the pool is closed. There was no notification on the website about the pool closure. That was something that was very important to us.
Jerry Sun, 24 September 2023
Disgusting
Liked: Stale Bagels poor selection and serving container with no handle to lift top on gravy for bisciuts
Disliked: Sink in bathroom plugged drain, counter filthy, main light in bathroom burned out, window in room sealed shut, hallway absolutely smelled awful to the point of making us ill, frayed carpets, dirty walls, filthy elevator, lobby hot humid and smelled terrible. Not enough hangers for our clothes. Left four days early and found a decent clean hotel. This place gives Marriott a bad name to say the least!!