Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile

All in all I would definitely stay here again.

Liked: Very convenient location.
Disliked: Was not told what time breakfast was when we checked in and missed it.

Perfect Find will come back

Liked: Great location clean property with helpful staff
Disliked: I truly like this property. I cannot think about one think that was a problem during my stay

Great Location - The Rest...

Liked: The location is fantastic and your front desk and cleaning staff are amazing! I could not provide higher marks. They literally shone through and were always super friendly, helpful, courteous and eager to please. Amazing!
Disliked: The room (#1310) had a few issues. It was advertised as a 1 bedroom suite but it did not have a door or even a curtain separating the bedroom and the living room area. I thought this was rather cheeky to advertise as a "suite" but have 1 open room. Also, the bathroom door would not close as it is too big for the doorframe. (I am not joking!) Thus, it was not possible to use the bathroom without someone else being able to walk in. Also in the bathroom there was no fan so it steamed up completely when you took a shower causing the entire room to get humind. Lastly, the breakfast and the staff working the breakfast area were NOT good. The eggs were dry, the sausage VERY fatty, and the fruit was going bad. The waffles were fine and the oatmeal was good but the hot food requires a lot of work. I have stay at your brand often and this was the worst breakfast I have had yet at a Fairfield Suites. Also, unlike their front desk colleagues, the kitchen staff were not helpful, shrugged their shoulders when we asked for more coffee, kept opening the doors quickly often hitting people carrying food without apologizing or even looking at them and slamming the door shut at 10 AM as if to say its over. GET OUT! Breakfast was a terrible experience.

Very good

Ok

Liked: Staff were lovely.
Disliked: Breakfast ok, but there’s space to cook a bit more fresh and make better stronger coffee.Why no bar?

Very good

Superb

Liked: Just a one night stay for a medical appointment in the area. It was well located, included breakfast, and parking at an additional yet reasonable price. The staff was helpful and responsive to questions and needs

Exceptional

Very good

Very good