Fairfield Inn & Suites by Marriott Charlotte Arrowood

charged a diffrent price $119.86...

Liked: nasty and cold no gravy eggs cold runny light bread hard no bacon.
Disliked: beds and pillows beds are hard and pillows are old.

Not happy

Liked: Breakfast staff and breakfast
Disliked: The miscommunication. Staff at front desk does not give the same information on cleaning the room. Front desk staff does not tell management to call. Management does not cal back or follow at all. The room was not cleaned at all while staying there. Not given clean towels or took any trash. Had to request towels and wash clothes everyday. Complained to several staff and still haven’t heard back from management

Exceptional

Horrible place should be condemned

Liked: Not a nice area. Hotel was old and dirty. There was some blood stains on the walls and didn’t see that until the morning. I had blood on sheets I’m guessing from bed bugs. Reported to manager and exterminator was called. Hotel manger is calling me after they get results. I am so disgusted with this entire one night stay. Do not go there. Booking.com is loosing their credibility. I plan on contacting an attorney this hotel needs to close. I’m concerned about taking the bugs home.
Disliked: Didn’t line anything

Pleasant

Liked: Pool
Disliked: Maintenance man

Very good

Passable

Passable

Liked: Nice to carowinds

Good