Fairfield Inn & Suites by Marriott Cartersville Guest Reviews
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2.2 miles from Cartersville centre |
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Audrey Wed, 10 April 2024
Traveler beware!!! Don't EVER stay...
Disliked: The first room we were put in my son had an allergic reaction, had to give him medication, and move him into our family's room. Opened the couch bed and dog food fell out. The sitting chair was covered in dog hair. There was dried dog poop on the floor!!! My son is allergic to dogs!! Stepped on a rolled up sock by the bed that was not ours! There was no mattress protector on the bed. There was a broken table, the metal that was broken off was laying behind the table and the sharp edges on the table, where it detached, were easily reached by my 2yo. There were 2 more socks behind the table!We changed rooms, we didn't leave because it was so late and nothing nearby was available! My daughter was making the pull out bed, and there was a wire wrapped around the frame, and it cut her leg open!! I now have to take my child to get a series of blood work to make sure she doesn't contract a disease as she is likely not the first to be cut by this!!The general manager was called by the front desk, and they said she would be in and wanted to talk to us the next day. We went to the desk and were told she wasn't there and wasn't coming in. We have still not been contacted by the manager about this. We were told by the front desk that they do allow dogs on the 3rd floor, where we stayed, even though their policy clearly states no pets allowed! The breakfast is absolute trash, and the pool is barely warm enough for the kids to stand.Worst hotel stay ever and we travel numerous times a month.
Mary Tue, 2 April 2024
This guest did not leave comments about this hotel.
Jose Mon, 1 April 2024
Liked: Staff, Room were clean, and spacious and comfortable.
Disliked: It was just really clean and modern contemporary look.
Timothy Sat, 16 March 2024
Liked: Location and the staff was helpful. Also breakfast was great!
Disliked: Bed was a bit firm and there was a slight rattle coming from the air condition that woke me a few times in the night.
Timothy Sat, 16 March 2024
Liked: Location was important. Also the staff was great help. Breakfast really good!
Disliked: Bed was a little firm for me and there was a slight rattle coming from air condition that woke me a few times in the night.
Ali Sun, 10 March 2024
Very good
Liked: The room was beautiful and the bed was everything my wife and I needed after driving for 10 hours. The pool was small but heated. No hot tub but there was a nice work out room.
Disliked: Could have had a hot tub. The pool should be open later than 11 for adults.
Linda Fri, 1 March 2024
Superb
Liked: Clean, modern, comfy bed, very nice property
Disliked: Nothing
Cathy Wed, 14 February 2024
Exceptional
George Fri, 2 February 2024
Superb
Diane Thu, 4 January 2024
Disliked: The website stated it was pet friendly, but when we arrived, it wasnt so we couldnt stay. Staff couldnt give me a refund and said I would be receiving a phone call from management after the New Year holiday (January 2). Its January 5th and havent he.