Fairfield Inn & Suites by Marriott Calgary Downtown

The valet parking guy was awesome and friendly. My complaint is, I went for breakfast and when I got back to my room my key card didn't work. The desk attendant was quite rude about it, made me feel bad like it was my fault and then made me show my ID when I got back in my room. He could use some customer service training since, as I patiently waited at the desk, he was flirting with a group of female guests. Due to this and the fact I couldn't close the curtains I will not be a returning patron. It was very clean though and my breakfast was good. Big thank you to the valet dude too!

Liked: It was clean.
Disliked: Not being able to close heavy curtains and block out the 5a.m. sunrise.

Liked: Very nice hotel with very nice staff.
Disliked: Nothing negative.

2days stay

Liked: The front desk people were very nice and friendly, especially Irvan or Ivan, can't remember exact name. The suite room was spacious The interconntenental breakfast was good. Location in downtown was good.
Disliked: The park was a big problem. Upon arriving at the hotel, it was hard to park in front of the hotel to unload our luggage. As the hotel is located in busy downtown, we had to go around the hotel few times until we were able to park.The hotel has no parking lot and you need to pay daily charge. You need to leave the car keys with the conceirge person to park the car behind the hotel or somewhere else and call them to pick the car.

Superb

Passable

Superb

Very good

Superb

Bad

Liked: I was charged for 2 rooms ... I have contacted you and then constantly, but no-one will help me to get my refund. I am a long time customer of booking . Com and am very upset and disappointed. Vicki

Michael

Liked: It was very central, staff were friendly

Exceptional