Fairfield Inn & Suites by Marriott Bartlesville

Exceptional

Love the stay....but please, do...

Liked: Breakfast was satisfactory. Mattress was outstanding! Staff was friendly, helpful, and professional.
Disliked: Bath towels were completely unsatisfactory. Terribly rough, scratchy, and non-absorbent. Seriously, like sandpaper.

Would stay again but will...

Liked: It was very clean. Bed was comfortable.
Disliked: Not getting a receipt and upon checking my bank account was charged more than I was told!!

Very good

Hotel good. Glenda, check-in chick,...

Disliked: GLENDA. She was not overtly rude, but she wasn't in the least accommodating. Customers need to feel employees want to help. I had requested early check-in weeks ago & called again Sat am to confirm. Apparently the cleaning staff doesn't start until 10am on Saturday. And cannot get one room cleaned by noon. I don't believe that. I bet your cleaning staff could get alot done in two hours. What I do believe is that Glenda didn't want to go out of her way to make that happen. Or she didn't know how.

Ok

Liked: Needs more carts 1 cart for a whole hotel Ridiculous
Disliked: More carts

Stay could have been better

Liked: Location, cleanliness, quiet
Disliked: Breakfast - barely edible, poor selectionPortico - flashing (strobe) light at night that has not been fixed in over 2 months (read that on another review)Housekeeping - had to request that even though we had just checked in.Internet connection - No ability to charge any devices, had to purchase adaptors.

Superb

Disliked: Better bath towels. Sausage or bacon for breakfast; otherwise, decent food.

Very good