Fairfield Inn & Suites by Marriott Atlanta Stonecrest Guest Reviews
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|1.8 miles from Lithonia centre|
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Igor Mon, 5 April 2021
Tanika Sat, 27 March 2021
Liked: It was close to the Mall....
Disliked: My bathroom had hair every where. It was in the sink and in the tub and on the floor... floor was dirty with trash on it.....hair was all over the bathroom . Staff wasn?t friendly....
Anonymous Sat, 27 March 2021
Liked: Good location and the room was nice. Close to where I needed to be for training. Close to the stonecrest mall and restaurants.
Disliked: Was unaware of breakfast being available behind the check in desk until the last day. The rate was not what I was quoted on booking.com. My king room was unavailable and they had to upgrade me. I was unaware that the upgrade was supposed to be charged with a higher rate. I talked to the staff 4 times and the manager twice to try and get it resolved. They finally got the rate right but charged me for an extra day which I need to work out somehow. An extra $30 a day for incidentals was also authorized on my card. Great room and location but the fiasco of the rate and handling the finances of the situation left a bad taste in my mouth with booking.com and Fairfield Inn as well. Would be hard pressed to deal with either again.
Shaunte Fri, 26 March 2021
Ashley Wed, 24 March 2021
Liked: It wasn?t the greatest but it was alright.
Disliked: Towels were not in the room. You had to go down to lobby and get them.
Michelle Tue, 23 March 2021
Liked: No breakfast due to Covid
Disliked: The TV in room didn?t work. There were no light bulbs in the light fixtures the manager did try to help but there were no other rooms so I was forced to stay. I took 3 days for them to contact me back which I tried to deal with at check out and called days after. Finally they compensated me for the night but it was terrible especially being a single woman. They need better customer service when there is an issue
Jackson Mon, 22 March 2021
Anonymous Fri, 12 March 2021
Lady Thu, 11 March 2021
I had to beg for...
Liked: The rooms are really nice
Disliked: Unprofessional, no Cleaning for stay overs
Kenneth Thu, 11 March 2021
Liked: The staff wasn?t friendly at first when I was trying to talk with them about my room been given away
Disliked: To mosey, smell Marijuana in the hallway