Love it

Liked: It was quiet,the room was a great size, shower was nice and hot
Disliked: The bed was a little hard, and it made my back hurt

N/A

Liked: N/A
Disliked: You couldn’t swim inside

What I expected

Liked: It was very comfortable and when I had an issue it was resolved immediately
Disliked: N/A

Superb

Liked: Great workers! Friendly environment
Disliked: The breakfast could be a little better

Exceptional

Good

Liked: Rates were good, staff was very nice and the bed was good.
Disliked: I didn't like the moldy smell in the room. The sofa bed mattress was not comfortable.

Need improvement on customer service

Liked: Clean
Disliked: The management

Good

Liked: The location is great. The staff was phenomenal they were excellent. Very accommodating and sweet.
Disliked: The room looked clean, and when I cleaned it with wipes, they came away clean. But there was a bad smell in my room. Also, the pool was dingy and dirty.

Exceptional

Liked: The lady at the front desk was very nice. She made sure I had a handicapped room. Convenient location first park excellent service.
Disliked: Only thing I had ya'll didn't have no straws. And I'm dealing with a handicapped person who needs wrong.