Fairfield Inn & Suites by Marriott Ashtabula

Exceptional

Pleasant

Liked: Clean and comfortable
Disliked: Value there were surprise charges and staff was not flexible about room changes

Passable

Exceptional

Exceptional

Liked: It’s really clean

Very good

Liked: The facility was beautiful, breakfast was very nice, I loved my room and the draperies that worked electronically. Fridge and microwave etc were fine. Loved the wet room for taking a shower since I have a hip replacement.
Disliked: The toilet in the handicap bathroom is in the far right corner and there's a bump out in the wall just in front of it. You cannot sit on the toilet front to back. You have to sit on it sideways. Totally absurd. Also, when I went to check in I could not find my purse. The clerk wanted an actual id. Even though I had photos of my driver's license and my passport and my military ID on my phone with my picture, she wouldn't use it. She showed no compassion whatsoever. Finally, after spending 45 minutes in the dark (10:30 PM) unpacking everything in my car, I found my purse. It was small, but it was very hard to find in the dark. I was not the one that packed my car. Then when I produced the handheld ID, she didn't even smile, etc. Very cold persona.

Superb

Liked: Easy check in and check out. Not a bunch of added costs. Good variety for breakfast. Clean rooms. Nice pool.
Disliked: Small pool. The night staff were friendly but cold.

Would definitely stay at this...

Liked: The staff and facilities were nice, and a great pool.
Disliked: The breakfast could have been better. The premade waffles were hard.

The front desk staff were...

Liked: Clean and comfortable. Nice breakfast.
Disliked: No hot tub