Fairfield Inn Scranton Guest Reviews
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|5.4 miles from Scranton centre|
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Gloria Thu, 19 November 2020
Enjoy to stay because it...
Liked: well, only the best breakfast provide options.
Disliked: but to go breakfast bags it is okay.
Verified Hotel Guest Sun, 1 November 2020
Liked: it was ok room
Disliked: they bill me twice for the room - I called them they didn't fix it
Anonymous Wed, 7 October 2020
Worst stay ever -
Disliked: The next door guests got into a very loud and disturbing argument from 9PM to 3:30am. I notified management of the issues disturbing our sleep and no action was taken to correct the situation. This is the worst hotel experience we had.
Clay Mon, 5 October 2020
Comfort over convenience
Liked: The hotel is located next to all the shops and was very clean and comfortable. We decided to choose comfort or convenience when traveling to Pennsylvania in order to visit the Poconos. The hotel was just 30 minutes out and I was able to sleep in peace.
Disliked: Half the hotel is closed off due to construction and the parking lot has lot of pot holes.
Betty Thu, 1 October 2020
Liked: Staff was friendly and helpful. The property appeared clean and compliant with COVID-19 requirements. Grab and Go breakfasts ready to go in the morning.
Close to every imaginable store and restaurant.
Easy access off and on the highway, but a little difficult to find because it was behind a large AAA building and signage.
Disliked: The parking lot was well lit, but in poor condition.
George Thu, 1 October 2020
It was ok
Liked: Staff was pleasant and helpful
Disliked: Missing towels and handsoap.
Bevery Fri, 25 September 2020
Liked: The price was competitive
Disliked: The bathroom floor was filthy. We had to clean before showering. The coffee items were missing. The to-go breakfast contained a rotten orange. The desk staff barely acknowledged my concerns.
Michela Mon, 7 September 2020
Liked: Sylvia was very welcoming at the front desk.
G Fri, 21 August 2020
Liked: We were promised a pool for our kids and there was no pool! Bad experience. Dirty room as well.
Disliked: No pool!
Anonymous Tue, 4 August 2020
Disliked: the staff