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AustraliaFairfield Inn by Marriott Kankakee Bourbonnais Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 0.9 miles from Bourbonnais centre |
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Leonard Fri, 12 April 2024
Exceptional
Liked: Breakfast was good. Coffee was good. The attendant was very friendly and even told me where the ice machine was located.
Verified Hotel Guest Tue, 24 October 2023
This guest did not leave comments about this hotel.
Charleen Sat, 19 August 2023
Poor
Liked: Good location
Disliked: Horrible mattress Carpeting frayed threads showing AC loud Musty odor in room
Charleen Sat, 19 August 2023
Poor
Liked: Good location
Disliked: Horrible mattressCarpeting frayed threads showing AC loudMusty odor in room
Henry Thu, 6 July 2023
Good
Henry Thu, 6 July 2023
Good
Robert Mon, 15 May 2023
Very good
Liked: Friendly staff and clean environment. I would stay there again!
Robert Mon, 15 May 2023
Very good
Liked: Friendly staff and clean environment. I would stay there again!
Caitlind Thu, 20 April 2023
My room was very dirty and unhygienic - I will stay in a different hotel next time I am in the area.
Liked: The staff were kind. Breakfast was fine.
Disliked: My room had a number of issues: onion peels on the floor, someone else's body hair in the shower and stuck to the shampoo dispenser, blood stains on the sheets, and the AC/heating unit filled the room with a burnt hair and urine smell when turned onto heating. The beds were made so I know the staff must have "cleaned" it. I did not engage the staff to fix these issues so I cannot speak to their resolution abilities as I was too exhausted post-travelling. I recommend the staff does quality checks of their rooms' cleanliness prior to the customer's arrival.
Caitlind Thu, 20 April 2023
My room was very dirty...
Liked: The staff were kind. Breakfast was fine.
Disliked: My room had a number of issues: onion peels on the floor, someone else's body hair in the shower and stuck to the shampoo dispenser, blood stains on the sheets, and the AC/heating unit filled the room with a burnt hair and urine smell when turned onto heating. The beds were made so I know the staff must have "cleaned" it. I did not engage the staff to fix these issues so I cannot speak to their resolution abilities as I was too exhausted post-travelling. I recommend the staff does quality checks of their rooms' cleanliness prior to the customer's arrival.
