Fairfield Inn by Marriott Erie Millcreek Mall

The front desk employees were not very friendly and miserable at times. They were too worried about their social media on their cell phones. There were no plates, forks or knives for the breakfast in the morning - had to use a napkin to place my food on. Not sure if I would stay there again, even though the rooms were clean - customer service is what means the most to me!

Liked: Rooms were clean.
Disliked: Continental Breakfast.

Pleasant

Superb

Exceptional

Never again

Liked: Location
Disliked: The front desk attitude. The pool room was hot and stuffy and poor air circulation. The breakfast area was chaotic and small

Superb

Bad

Superb

Excellent Location and hotel for...

Liked: Location was perfect for the reasons we were in Erie. Close to friends house near Millcreek Mall and Firebird's where we were meeting one night for dinner..
Disliked: Having to pay for parking in the hotels own lot. Ridiculous! especially with all the Millcreek Mall parking surrounding us.Will watch for that in my future bookings.

Exceptional