Fairfield Inn By Marriott Binghamton Guest Reviews
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|4.0 miles from Binghamton centre|
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Stephanie Sat, 6 July 2019
Peter Thu, 4 July 2019
Beverly Wed, 26 June 2019
Senthil Sat, 22 June 2019
Jennifer Tue, 18 June 2019
My stay was short but...
Liked: Breakfast had a nice variety of food. Location was awesome to have gas & resturants near by within walking distance.
Disliked: More parking for trailers
Rodney Tue, 18 June 2019
The hotel was a convenient...
Liked: Nice clean room. Excellent breakfast with many choices.
Anonymous Mon, 17 June 2019
Anonymous Tue, 11 June 2019
Sheila Fri, 24 May 2019
Liked: Everything was excellent..with one exception. The check in time...we arrived after checkin time and rooms were not ready.We said OK we are here for a graduation so we will go to get the graduate and be back. Well over an hour still not ready. We were irritated because we were only there for a short time Saturday evening until Sunday morning . THe graduation was at 9a so we would be checking out at 730am. The cost of the room was quite high due to Graduation weekend. We didn't realize the rooms should have been reserved a year ahead of time. The desk person said you were booked from the previous night and rooms weren't ready .There was nothing you could do. We said the Staff should have been increased to accommodate the guests. Especially, since we at first left to give them time to ready the rooms and upon return still not ready. Another Mgr came over and asked what seemed to be the issue? We told her and we said the other person didn't even aoologize. Not that an apology would change anything. This 2nd person said well if its going to be a "Production".My frieinds and I said at the same time.."Excuse me?" that was fresh. We didn't question increase in the cost of room andwe were ok when we arrived that our rooms were not ready...but to come back and still they were not ready! This is not good customer service" She then said, I didn't mean it that way. At that moment two associates from the cleaning Staffcame over and asked the woman what could they do..They went and got the rooms ready which was about a twenty minute wait. The rooms were excellent ..as a matter of fact I asked at checkout what kind of mattresses are used. THe gentleman told me and also said how I could go on line and check out the various items offered. Which I am going to do. Mattress was fantastic...and the pillows and linen as well. Reminds me of the Heavenly Bed ensemble.
Disliked: Rooms could have been ready in a more reasonable time. We reserved two rooms and neither were ready so we couldn't even leave our bags in one while the other could have been finished. THey did however offer to hold them at the desk but we declined
Noushin Sat, 18 May 2019