Fairfield Inn and Suites by Marriott Springfield Enfield

Good enough to do the...

Liked: location , Extra long parking spaces . Large TV . Windows in room open up .
Disliked: no usb or usb - c outlets in room . Dirt stains on wall . Bed was hard as a rock . Electronic door locks not user friendly . No breakfast . They should have a sign saying Desk person will be back soon . When I checked in there was nobody at frony desk for at least 10 minutes .

Exceptional

Poor

Liked: Restaurant was awful - food and service was terriblePaid a lot but food came with cartoon plate
Disliked: Receptionist didnt give any information- i figured out there was breakfast by myself

Great staff, great cocktail night,great...

Great friendly staff who are...

Liked: Perfectly situated and Clean Nikki at the front desk was amazing. We got a bag of snacks when we arrived and she went above and beyond for us. It was a great weekend stay.

Scenic

Liked: Cleanliness was greatScenery was beautiful Pool was big and my son enjoyed itUpgraded bathroomCoffee was good
Disliked: Breakfast could have been betterI tried to get dinner but there was no one at the bar to orderMy fiance said the pillows were too thin

Superb

Best night’s sleep I’ve had...

Liked: The location was very convenient. Room was quite comfortable and so was the bed. I didn’t get the opportunity for breakfast but I appreciated having it as an option. The staff was very friendly and accommodating.
Disliked: Not much.

Very good

Liked: The hotel was amazing and very friendly staff. The breakfast was really nice and better than what we expected. The rooms were spacious and clean.
Disliked: The one downfall was the elevator broke and we were on the 6th floor. No one posted that the elevator was out of order and were kind of left in the dark. We had a toddler and to have to use the stairs was very difficult and added extra stress to our departure. Once we finally got all of our belongings down the stairway we were told that we could've used the service elevator.