Fairfield by Marriott Inn & Suites Louisville Airport

a little ok

Liked: The staff was helpful and courtesy.
Disliked: The excessive noise from above our room. Could not sleep well. They should have put these people away from others. They were too loud and stomped a lot in the room.

Exceptional

Liked: Location great..
Disliked: Breakfast sucked. Not a big selection

Pleasant

Liked: Clean
Disliked: Checked in and she told us pool was open until 11 went to get in pool and it was closed. Said it wouldn’t be open until morning. When you pay this price for a hotel to get amenities like a heated pool then you can’t even use it is disappointing. Pool should be cleaned early morning or after closing.

My family and I were...

Liked: Okay
Disliked: It was not very clean. It seem someone had just use it.

Very good

Liked: Room was very clean and spacious.
Disliked: Not enough lighting in the room or outlets.

Superb

Liked: Location
Disliked: Breakfast could be improved

Superb

Liked: Cleanliness of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing.
Disliked: Called for a shuttle from the airport and was left on hold for more than 10 minutes. I hung up and took an Uber. I needed quarters to do laundry. I asked and was rudely told "I only have 5 quarters in my drawer so I dint know what to tell you" I've worked in the hotel industry for more than 20 years (everything from the front desk, accounting to the corporate office) Most of the staff was friendly, the rooms were clean and amenities were appreciated.

Very quiet and comfortable. Would...

Liked: The property was well maintained, very quiet, and comfortable. The breakfast was good and there was enough seating for everyone. They have a little food kiosk by the front desk. We did not see the pool.
Disliked: Nothing.

Pleasant

Liked: Nice clean and updated
Disliked: Beds were awful. Way too hard