Fairfield by Marriott Inn & Suites Knoxville Airport Alcoa

Very good

Liked: The room was very clean and comfortable
Disliked: Nothing , very satisfied

Perfect for what we needed.

Liked: Conveniently located.

We will stay there again.

Liked: Service and breakfast were great and we loved our room.
Disliked: Our window shade wouldn’t go up and the curtains need some attention.

Very good

Liked: Staff were very good

Exceptional

Exceptional

Exceptional

Liked: I have stayed at this Fairfield Inn & Suites a few different dates within the past year, while visiting my daughter and grandson. It is very clean, quiet, convenient and in a safe area. The rooms are spacious with a large bathroom and comfortable beds and cleaned very well. I only wish they would add a side table next to the sofa, in the suites for people to set a drink or snack on. Overall 9 out of 10.
Disliked: The only thing i would recommend is adding side sofa tables and maybe a sitting chair in the suites,to help accommodate people with food and drinks.

Exceptional

Good but check the couch...

Liked: I will say first impression amazing lobby nice, location great! But I booked this hotel because it was spacious for my family and I however… upon settling in for the night and getting daughter set up on the couch bed there were crackers smashed into the mattress of the couch bed and an old used dip tobacco can which alerted me to the lack of cleaning. I called the front desk immediately and because it was late and no other rooms were available all they could do was offer additional sheets and blankets to lay on top of the couch for my daughter to sleep on. The staff was nice but I was very frustrated that nothing more was done.