Fairfield by Marriott Inn & Suites Franklin Cool Springs

I will definitely stay again...

Liked: Excellent service, clean room, good breakfast

Pleasant

Ok but trying to figure...

Liked: Parking was easy.
Disliked: I was over charged to what my reservation cost / quote. My total cost was supposed to be $421.55 and instead I was billed $480.We also reserved rooms with queen beds but were given two rooms with full beds instead.

Exceptional

Breakfast was the best part...

Liked: Breakfast was great. The lady working there was exceptional- very friendly and helpful. She obviously takes great pride in her job she deserves recognition!
Disliked: The sheets were scratchy. The bathroom just seemed so sparse- more washcloths, toilet paper, soap etc would have been appreciated.

Exceptional

Exceptional

Liked: Very nice staff, clean hotels and was a great place to stay.

Passable

Liked: Location and staff were awesome
Disliked: Room wasn’t very clean and had a weird, strong mildew smell.

Superb