Good

Comfortable, Modern and Central but...

Liked: We had a lovely comfortable stay here the night of the Pink concert. The location was handy for a girls long lunch and quick transport to and from the concert. Rooms were modern and comfortable. Slightly bigger than your standard hotel room with some seating in the room which was nice. Bedding was lush and room was spotless and clean. Check in was quick and easy and valet parking was wonderful, hotel was busy and collecting our car did take some time so call ahead if this is you. Staff were friendly.
Disliked: It was very overpriced as all hotel options that weekend were in Auckland for Pink. I would never pay that much to stay again. It was comfortable but I won't rush back. We had a drink in the lobby bar, it was terrible and non of us finished our drinks.

Disappointing and not what I...

Liked: Bed was comfortable and location close to waterfront excellent.
Disliked: Room was very noisy as right at the front on Queen Street. Staff woke me when I was resting one afternoon to clean the room which could have been done in the morning. The second lift never worked and the other only intermittently stopped at my floor so I had to use the stairs. There was no replenishment of milk for tea and coffee. Finally it wasnt a good look to have uniformed staff vaping by the hotel entrance.

Luxe style, comfort and convenience

Liked: Stunning building, stylish decor and luxurious bedroom and en suite - especially loved the gorgeous bathroom
Disliked: Not a thing

Very good

Liked: Beautiful hotel, historic but clean. Staff go above and beyond
Disliked: Our room was next to a rooftop bar so the music was very loud for majority of the night on both nights we were there

Exceptional

Superb

Exceptional

Boutique stay in great CBD...

Liked: Decor and presentation. Well furnished. Great CBD location (this was our choice).
Disliked: Room generally too warm even with AC on lowest setting. BOSE speakers with TV unnecessary in small room. Couldn’t turn off independently. Followed instructions to turn TV on without BOSE and this didn’t work. Even with BOSE on, volume buttons seem disengaged.