Extended Studio Suites Hotel- Bossier City

Very poor

Liked: Was close to my event I had to attend
Disliked: Had roaches, crawling also was dead in cabinets. The neighbors must live there had tons of trash outside was smelling bad.

Spend the money on a...

Liked: The staff was very nice and helpful when we needed them.
Disliked: Our room had an odor from the front door. We had to get Fabreeze to try to help. The couches and bedding were stained and dirty. There was poop on the toilet seat. The bathroom sink had three lids and a dime stuck in it so the water wouldn’t go down until I got them out. They brag about having a full kitchen but there are no dishes or silverware. The tile floors were greasy. The bottoms were falling apart or completely missing the bottoms in the kitchen. The stove was also filthy. There aren’t stoppers for the tub or the kitchen sink. We had to buy ear plugs because the woman downstairs who yelled at the top of her lungs on the phone all night every night Finally, there was a dead cockroach in the lobby in front of the fireplace that was there for the duration of our visit. We were told that the owner would reach us to discuss a possible refund due to our experience. We still have yet to hear from them.

April at the front desk...

Liked: Nothing at all

Superb

Liked: Comfortable and Quiet

Did not stay!

Liked: Did not stay, no air conditioner and hole in wall covered with board where air conditioner was supposed to to be. Requesting refund!
Disliked: Room not clean, no air conditioner and hole in wall covered by a board!

Pleasant

Exceptional

Terrible and we only stayed...

Disliked: Very run down. Dirty, old furniture, mouse ran under the frig. Hot tub was green and leaves all over. Looks like people live there permanently and are not very clean about there space. Garbage was pouring out of the cans.

The worst customer service I...

Liked: Booking need to get this hotel off the website. You have genius level customer booking at this hotel. Thinking it’s a good hotel. The owner April only wants the money. They don’t care about good customer service
Disliked: We checked in our room. THE TV WAS NOT WORKING, WiFi was not working, as you see in the pictures I uploaded the room was not clean. We packed up the same night and came home. Only money I got back was my 150 deposit