Name: Extended Stay SA
Address: 9735 North Interstate 35, San Antonio, TX
Telephone: (888) 608-6346

Awesome

Liked: Location and cleanness/good people skills
Disliked: N/A

Rooms not as in pictures

Liked: Only the price
Disliked: Rooms not as in pictures. Missing tables to work and everything is very old. The swimming poo is closed at any time. It's very dirty with cockroaches and smells like people shit or pee outside.

Superb

Liked: Very comfortable, quiet nights sleep.

Unsafe, Unsanitary Conditions – Avoid...

Liked: Nothing at all.
Disliked: Upon arrival, I discovered the room was in deplorable condition and completely unfit for occupancy. The air reeked of mold, bugs crawled on the walls, and the bedding was stained and covered in hair. The overwhelming hygiene and safety issues made it impossible to stay even one night.I requested a refund due to the uninhabitable conditions, but management refused. I’ve since filed a claim through my bank to recover the full amount, as the promised accommodations were not delivered in a safe or acceptable manner.Rating:

Very good

Liked: Quiet night's sleep.

Poor

Liked: That it was check oit time.
Disliked: I didn't like the roach-infested floor. Water appeared to be coming up from the floor, which looked unsafe and overused. Sitting in the room, looking around made me itch; the old furniture appears to be from the early to late 70s or 80s. Water was flooding the restroom. I asked for a refund, but they repeatedly declined my request. This was the most horrible hotel I've ever been to. I passed a Motel 6, which I believe are very low-class hotels, but honestly, while passing it on the way to this hotel, it appeared to me as a five-star hotel in comparison to my experience here. As a performer, I am required to stay out late. On my way back to this hotel, the streets were blocked at 3 a.m., so there was no entrance to the hotel; I had to wait until 5:30 a.m. before I could return. Needless to say, this was my first and last visit to this hellish hotel; I will not return.