Extended Stay America-Fort Lauderdale-Convention Ctr-Cruise Port Guest Reviews
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|2.4 miles from Fort Lauderdale centre|
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Gordon Tue, 15 January 2019
Disliked: This place was a disgrace for the money. We arrived a t the hotel to a small lobby where people were checking in and out we were told that if we wanted to check in early we had to pay an extra 25 dollars ok i said I asked if anyone could help with the luggage as my husband is disabled I was told no theres a trolley to put the luggage on to take to the room with a strggle I managed with the help of another customer. When arriving at the room it was in such a mess had not been cleaned and there was food everywhere so back down to reception which they gave us another room and waivered the 25 dollars The bath had been painted and was peeling so could not use it it had a kitchenette but if you needed anything you had to go to reception. We were staying 2 nights prior to our cruise . The following morning I asked where we had breakfast as it was included in the price and was told that it was in the lobby which consisted of coffee and cereal bars this is not a breakfast and there was no room to swing a cat never mind getting breakfast. It was a disgrace. We went out for breakfast and spent the day out of this dreary hotel. When we returned there had been no room service no clean towels no bed made when I enquired why I was told we had to pay extra I have never heard the likes before I certainly would not recommend this hotel to my worst enemy.
Howard Sun, 13 January 2019
Liked: The location
Disliked: Not much amenities
Mark Tue, 8 January 2019
William Tue, 8 January 2019
Liked: Great location and staff were wonderful
Disliked: Had a suite with place for cooking, etc. However, there were no dishes, utensils, etc. Had to ask at the front desk which was a pain. Shower did not work properly and needs to be fixed.
Jose Sun, 6 January 2019
Liked: Good location. Good reception staff.
Disliked: Extremely small lobby. Bed was too small. Hotel poorly refurbished. Very poor quality/unhealthy continental breakfast.
Verified Hotel Guest Sat, 5 January 2019
Liked: The room was spotless & comfortable.
Disliked: the view
Michael Wed, 2 January 2019
Disliked: The staff at the front desk didn?t know what they were doing. Very unhelpful. Room had a kichenette with nothing in it. There were no utensils, coffee mugs, plates or a jug or coffee machine. When I asked if we could have a coffee machine they said there were none left. This was the first t8mebwe stayed there before our cruise then the next tie we stayed they told us previously that they would have those things ready for us when we came back after our cruise but of course there was nothing again. We would not recommend this hotel to anyone. One other I fotgot to mention they only service the rooms once a week and if you need more towels you have to go to the front desk and get them.j
Verified Hotel Guest Sun, 30 December 2018
Liked: Very disappointing stay. I can't believe that people pay $--- for this. Isn't is dingy, smelly and unclean. I would avoid this hotel even if it's free!!!
Disliked: There was nothing I liked about it.
Verified Hotel Guest Sat, 29 December 2018
Liked: Convenient location, fully loaded room
Disliked: Smelly exterior(next to water treatment plant) dirty interior
Nick Sat, 29 December 2018
Location is great especially being...