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AustraliaExtended Stay America Suites - Wilmington - New Centre Drive Guest Reviews
Overall Average Score:
Pleasant (3.5 out of 5)
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Anonymous Sat, 30 August 2025
Awful
Disliked: Wasn't clean
Gregory Sat, 30 August 2025
Big mistake
Liked: Location
Disliked: Arrived late like 10pm and the place was completely locked down! Have to call 800 operator to get someone to open up and check us in! People just hanging out in the parking lot! Very unsafe feeling! The picture of a suite on booking.com Is completely false! There is no sofa and no coffee maker, Just a full size refrigerator and a two burner stove and sink and cabinets that are falling apart! I think people are living here full time! And checking I. Is very weird, The lady started by telling me all the payment options they don’t accept and there are signs taped up all over desk. I would avoid this place at all costs
Destiny Thu, 28 August 2025
Exceptional
Anonymous Mon, 25 August 2025
Bad
Liked: Mold on the chair, and the bed was damp
Eyenga Mon, 25 August 2025
Poor
Liked: Environment
Disliked: Breakfast. Very horrible!
Cunningham Sat, 23 August 2025
Good
Disliked: The clerk at desk
Anthony Mon, 18 August 2025
Waste of money
Liked: The room was clean
Disliked: The staff harassed us the only night we were staying at 8:15 am to change the bed out we were actively a sleep on. We said no, we’re checking out at 11 am and the knocked again saying they had to that it would only take 15 minutes. Again I said no, I’m naked and they caught an attitude. At 9:45 they called us telling us they were coming in that they had to switch out our bed now again I said no only for them to knock again at 10. This completely defeated my purpose of getting rest before an 8 hour drive. I was in town visiting my dad who was in the ICU and there was no resting thanks to the staff
Damon Mon, 18 August 2025
5 year Anniversary Trip
Liked: The pricing was perfect for this time of year.Marquis at check in was friendly, understanding and accommodating. He made check in easy.Tracy was superfriendly at checkout and personable.
Thomas Sun, 17 August 2025
It was ok. Night staff...
Liked: Comfort of the beds, the kitchen
Disliked: Dead bed bugs and roaches
Anonymous Mon, 11 August 2025
Smelly, nasty
Liked: Front staff was nice. And pet friendly.
Disliked: I walked in, and I was nicely greeted by the front desk, staff. Signed my paperwork, was given my key, and I took the elevator to my floor. As I approach my door, I noticed two large black stains outside my door. As I walk into my room there was this strong And uncertain stench coming from my room. I had to grab two air fresheners from my car to place over the vent in order to sleep in here. Some of these lamps in the room don't work are full of dust. Lights are out.Weird peanut butter and jelly spots on the carpet. Kitchen stove, very rusty. Kitchen counters, peeling and falling apart. Bathroom door has black or brown marks all over the door, unsure what that could be. And last, but not least Thad to shower in my own bath water. I have stayed in many motels and hostels, but I believe this has been the worst.They are considered a pet friendly hotel but only has one spot that has dog bags no green area for the dog or animals who use the bathroom.The outside is filthy trash everywhere people sleeping in between the trees. There are two ponds when you pull in with shopping carts inside them trash, alcohol bottles everywhere.
