Extended Stay America Suites - Wilmington - New Centre Drive Guest Reviews
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Write a review
Tabatha Sat, 14 June 2025
Pictures online are deceiving
Liked: The attending staff at front kept talking to me through my husband as if he wasn’t there…Does “he” have an ID and my husband is standing right next to me (did that twice). Photo detector wasn’t working at all, had to switch to the next register.All of the lights were not working. The microwave was dirty. I asked the attendee when the credit card be released on file for incidentals. And he sounded “upon” check out. I handed the attendee my ReaL ID twice and each time he returned them to the counter and not my hand. He appeared nervous, jittery…He asked for payment and payment was made online. I previously mentioned that the room is already paid for. The stay was not pleasant. I smelled marijuana in the elevator. And the carpet, rug smelled mildew.
Disliked: ⬆️
Latanya Tue, 10 June 2025
Very good
Lester Tue, 10 June 2025
An exceptional stay
Liked: Tracy is an excellent manager. She is personable and agreeable. And Asa is hands down one of your best employees! He phoned us to ask how we were comfortable with the room and asked if we needed anything. A commendable behavior for any employee.Thanks for employing these great people!And the room was exceptional!
Nickles Mon, 9 June 2025
Very good
Anonymous Sun, 8 June 2025
Bad
Deberger Sat, 7 June 2025
Passable
Marvin Fri, 6 June 2025
It met my expectations
Liked: Ok
Disliked: Breakfast
Anonymous Wed, 28 May 2025
Roach motel
Liked: Nothing
Disliked: Room wasn’t clean got a suite and it was a room with 2 twin beds and a old stove
Kelli Tue, 27 May 2025
Very good
Christian Wed, 21 May 2025
Despite the staff being very...
Liked: The location is not bad, it’s on the way to or near good places in the area. And the staff is very friendly.
Disliked: Despite saying that people are not allowed to smoke near the building, people still do it anyways. The halls are very dirty. The chair in my room had some stains I can only guess at it was (did not sit on the chair). The bed was very itchy. The walls are paper thin. People hangout outside near the cars. There is no full breakfast. The key cards cannot touch your phone or your credit cards or else it will stop working.