Extended Stay America Suites - Washington D.C. - Tysons Corner

Not a particularly nice hotel; nothing terrible about it, but nothing excellent, either, other than the front desk employees.

Liked: Location; front desk personnel pleasant and helpful.
Disliked: Room not as clean as it might have been; breakfast chintzy; shower wimpy.

It was good for the...

Liked: The rooms were very clean
Disliked: The hallways were so hot and the front desk employee barely spoke English which made it difficult to request things I needed. I requested the dish package and he only gave me 4 paper cups and 2 plastic fork.

Very good

Exceptional

Very good

Superb

Exceptional

Comfortable.

Liked: How close it is to DC and a walkable distance to restaurants and shops in Tysons Corner.
Disliked: They only cleaned the rooms once a week, according to the staff.

Comfortable and quiet

Liked: The staff was easy going and kind. Parking was plentiful, well lit.
Disliked: N/A

Unacceptable and pathetic

Liked: The room was quiet
Disliked: I had 3 really bad experiences. First, on return to the room on my second day I have found that my toilet was used by someone. It was not properly flushed and needed a brush. The second is when I called the manager about this. She raised he voice and said that I must have left it like that in the morning. She admitted that her cleaning staff could've used the room, but didn't consider it a possibility. (Personally I think the cleaning staff was working on the 3rd floor, had a bathroom emergency and did not take the effort or time to go down to the staff rooms.)Thirdly the kitchen was completely without utensils. When I phoned the front desk they did deliver some utensils, pots and a percolator. When I took the percolator from the package, it was unwashed and still had use coffee brew from a previous use. There were no teaspoons with the utensils delivered - I had to stir my coffee with the table spoon handle.This was unacceptable and pathetic - especially the way the manager handled the issue.