Extended Stay America Suites - Washington D.C. - Landover Guest Reviews
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1.5 miles from Largo centre |
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D B, Alexandria, VA, visiting Evangel Cathedral Mon, 29 September 2014
Liked: Early check-in; location.
Disliked: Non-smoking room reeked of cigarettes.
Derrell Thu, 2 May 2024
Terrible.
Liked: The only positive thing was that the location was close to my destination and I didn't catch bed bugs.
Disliked: The Hotel does not match the price. It reminded me of a Motel 6 or Red Roof Inn. Definitely not what I expected from an Extended Suite hotel. The room was dirty, and smelled like stale cigarettes. I had to run the air to help mask the smell. The tub was very dirty.
Modupe Mon, 29 April 2024
Good
Disliked: It was a no smoking hotel but still had all sort of “smoke”!
Ehsan Mon, 29 April 2024
Not-recommended
Liked: price
Disliked: Staying at this hotel has been nothing short of disappointing. From the moment you walk in, the staff's demeanor is far from welcoming. They seem oblivious to the basic principles of hospitality, failing to even acknowledge a simple greeting with a response. Instead of a warm "Hi, how can I help you?" you're met with a cold stare.As if the lackluster service wasn't enough, the rooms are plagued with cockroaches, despite supposed pest control efforts. It's unsettling to say the least. And if that wasn't bad enough, basic amenities like the faucet are left broken, despite repeated requests for repairs falling on deaf ears.On top of everything else, the hotel's cleanliness policy, promising a weekly cleaning, proved to be yet another disappointment. Despite this assurance, during our three-week stay, they only came to clean once. This neglect left the room accumulating dirt and discomfort, further adding to our dissatisfaction with the overall experience. It's disheartening to see such a disregard for basic standards of cleanliness and guest satisfaction.To top it off, stepping outside reveals an unpleasant surprise – the grounds littered with pet waste, hardly the environment one would expect from a reputable establishment. It's clear that this hotel falls short in every aspect of guest experience, leaving much to be desired and ample reason for complaint.
Kwanisha Wed, 24 April 2024
Take some mouse traps Incase...
Liked: The location was great
Disliked: The mouse that ran across my floor
Ehsan Wed, 24 April 2024
Not recommended. Rude staff, odor,...
Disliked: Staff rude behavior
Angela Sat, 20 April 2024
Exceptional
Angela Sat, 20 April 2024
If you need a peaceful...
Liked: Kim was totally professional and always smiled whenever I went pass the front desk.
Angela Sun, 14 April 2024
Very good
Ericka Sun, 14 April 2024
Pleasant
Liked: Property was nice but there was an incident with bugs
Disliked: The tub was very unappealing and I didn’t want to use. The refrigerator and freezer were not cleaned and had old residue inside. The beds were not comfortable and were not a queen size.
Chevonne Sat, 6 April 2024
I wouldn’t recommend.
Liked: The location was great. Quick trip to the metro and that was perfect.
Disliked: The property had cockroaches, not many towels, and we had to switch rooms because our bed broke doing nothing in it but sitting there.