Extended Stay America Suites - Waco - Woodway

Very poor

About what I expected given...

Liked: Closeness to my event. Price. The ac worked well.
Disliked: There was a smell in the elevator and the hallway. The bed mattress was worn out on both sides and the springs were poking out. Felt like I would roll out of the bed because it sloped.

Exceptional

Passable

Liked: Location
Disliked: Room and service were very minimal. Room didnt had even a chair and had to request one. The bathroom sink was leaking, and there was no show on the maintenance request for the 3 days of stay we had.The elevator was always having a smoke smell

Superb

Poor

Superb

Liked: Gigi was very helpful. Staff is polite and caring
Disliked: No ice .

It was on over night...

Liked: LocationCheck in staff were awesomeParking was good
Disliked: 2nd floor had the stench of marijuana our entire stayThe evening staff not friendlyOverbook stay Our rooms were not what I reserved and there were no extra towels or bedding available

Overall it was good. I...

Liked: It was close to the golf course
Disliked: Our rooms were in separate halls not near each other.