Extended Stay America Suites - Virginia Beach Guest Reviews
Write a review
11.0 miles from Virginia Beach centre |
Write a review
Amos, Richmond, visiting Spirit of Norfolk Mon, 1 January 2018
Everyone was very friendly and very helpful.
Jason Fri, 26 April 2024
Although after a small refund...
Liked: Nothing
Disliked: Short staffed, arrived at hotel at 5:30pm , couldn’t get into a room until almost 7pm because no clean room was available due to short staffing! Had to meet dinner date with friends at 8pm so I had to ridiculously rush to get ready . Supervisor should have been there to help but chose to direct hotel issues from myself and other unhappy guest over the phone with the poor desk clerk whom also came in to help, Very unprofessional ! Parking lot with a mound of mulch taking up 3 parking spots ls in an already limited parking lot. Also broken down cars that have obviously been there a while. Trash cans in common areas over flowed with garbage literally piled around them from the time I checked in until I checked out the next day! I’m glad I didn’t try to check in at 3pm as it’s advertised to be available to do so !
Amariyah Tue, 23 April 2024
Good
Alicia Sun, 21 April 2024
Disappointing
Toviah Mon, 15 April 2024
Exceptional
Liked: Everything
Nicole Wed, 10 April 2024
Large rooms, but run down
Liked: The staff are nice.
Disliked: The inside and outside of the property is just run down. Lots of rust and dust on things like the air conditioner vents that should be replaced.The furniture is old/scratched. The hallways could use some air freshener. There's no breakfast - just coffee and prepackaged snacks in the morning.
Luz Wed, 20 March 2024
Staff was great
Liked: It was clean
Disliked: I have no complain about the property
Tiffany Mon, 4 March 2024
Exceptional
Minnie Fri, 23 February 2024
Passable
Liked: The location and the size of the room were good.
Disliked: The hallway leading to the room was dirty, and hair was on the floor in the bathroom. The chairs in the living room are completely worn out. The bed was a little lumpy
Mosi Mon, 19 February 2024
Very good
Janice Sat, 10 February 2024
Very good