Extended Stay America Suites - Tacoma - Fife

Exceptional

Exceptional

Disappointing

Bad

Disliked: I arrived at the hotel at 4 pm and immediately cancelled the reservation because on your website it says pets are allowed but at the reception they told me no I paid for nothing I'm waiting for you to return my money

Regretted choosing to spend more...

Liked: The breakfast was not a breakfast it ran out of what they called breakfast within 15 minutes so no matter what I never got anything never had coffee vending machine ripped me off there was no bath tub and they did not have cart Dolly's I had to make annoying trips through out and it was the worst experience I ever had. Towels had makeup stains the so called cable is a joke TV didn't work remote didn't work wasn't able to do laundry. I wasted money for sure and they didn't care at all. Shrugged their shoulders at me.
Disliked: Everything was a struggle the wifi didn't work you had to pay for data no breakfast it sucked not worth it at all

Good hotel for short stay

Liked: Good hotel for one or two nights especially it’s 25 min drive to Seattle airport
Disliked: The rooms are old and need renovation and uplifting

Very good

Bad

Liked: Front desk staff was rude and swearing at each other as a line of people were trying to check in. Very unprofessional
Disliked: Floor was disgusting with hair as though it had not been swept in months.

Very good