Extended Stay America Suites - South Bend - Mishawaka - North

Was a nice place but...

Liked: Good location
Disliked: Had a odor to it, didn’t have a fresh clean smell

Bad

Liked: The desk person Brittany did everything she could but we didn't get rooms, and they couldn't find us a place to stay... needless to say, we drove another 8 hours that night to our final destination without any sleep.
Disliked: Not getting any service from Extended Stay. I will never use their hotels again and will let everyone I know to avoid them, and I've already let my bank know to refuse payment if they even attempt to cash in.

Exceptional

Superb

Passable

Exceptional

Good

Want return

Liked: Nothing
Disliked: Wasn’t clean

Superb

Liked: Staff April was great..
Disliked: The pillows were stained with red stuff very gross..I had a black light n that was the only way I would have seen it..the staff did give new pillow cases..but most of the rooms was not cleaned per staff