Extended Stay America Suites - Somerset - Franklin Guest Reviews
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Write a review
Anonymous Mon, 23 June 2025
Bad
Liked: We could of have something better for breakfast
Disliked: The Ac wast not getting cold and the toilet when flush it was not going down every thing was right up at the top only left to run over
Nicole Thu, 19 June 2025
Very poor
Liked: None. No bugs. Hot shower
Disliked: This hotel has really gone downhill. Seems like they let just anyone stay, and in the little kitchenette, there's no silverware or plates? The bed looks shady like someone slapped some sheets on it, I slept on top of the covers. The shower was still dirty with someone else's hair and pubics in the tub and on the shower curtain.
Diane Mon, 16 June 2025
Never again!!!!
Liked: Not much!
Disliked: The breakfast was way below what I expected,a cup of coffee and a fruit bar and no place to sit,there was a bench but someone was sitting there so we went to our room and there were no chairs there either! When I went to take my medicine there wasn’t even a glass to put water in!If you plan to stay in this hotel,bring your own chair if you want a place to sit and if you plan on eating breakfast bring your own ,if you plan on brushing your teeth and want a glass of water,bring your own glass.The hotel advertised continental breakfast but a cup of coffee and a fruit bar is not a continental breakfast it’s an absolute embarrassment!
Lina Wed, 11 June 2025
Superb
Anonymous Mon, 9 June 2025
Good
Hilario Sat, 10 May 2025
Superb
Joel Mon, 28 April 2025
Never again
Liked: Free parking
Disliked: The people who work here are completely checked out and couldn’t care less about doing anything resembling work or customer service. Booking got all messed up and I feel like I’ve been ripped off. Never coming back.
Shinde Mon, 21 April 2025
Superb
Liked: It's facilities.
Disliked: Need to House keeping regularly.
Lewis Fri, 18 April 2025
It was average.
Liked: Was grab & go, very basic. No options
Disliked: WiFi did not work at all; neither in lobby nor rooms. TV signal was erratic Could not watch anything clearly. Rooms smelled musty.
Akash Mon, 14 April 2025
Very poor