Extended Stay America Suites - Somerset - Franklin Guest Reviews
Write a review
Write a review
Klever Thu, 14 August 2025
Good
Chetan Mon, 4 August 2025
Bad decision to book there...
Liked: Nothing
Disliked: Nothing
Rebecca Mon, 28 July 2025
Wouldn't recommend unless it was...
Liked: Location was convenient.
Disliked: This was the worse extended stay I ever been to. Hair in the wash clothes. Dusty tables and end tables. A bad stinch in the hall way. Customer service wasn't all that great
James Mon, 21 July 2025
Passable
Liked: Saturday and Sunday LOUD NOISE ALL MORNING! I'm supposed to receive a refund will see how long that takes. Someone tried to steal the brake covers off my BMW!
Crystalsweets Fri, 18 July 2025
This hotel is disgusting.
Liked: Nothing, it was a horrible experience.
Disliked: There were cockroaches in the room. The appliances were rusty. The carpets were sticky and the walls were disgusting. This is a shelter for homeless in transition. Disgusting.
Charlotte Sun, 13 July 2025
Passable
Susan Thu, 10 July 2025
Exceptional
Susan Thu, 10 July 2025
Exceptional
Trujillo Tue, 8 July 2025
Very good
Anonymous Mon, 7 July 2025
Nope. Plenty of other places...
Liked: We only stayed two nights. If it had been longer I would have sought out a neighboring hotel for the remainder of our visit.
Disliked: The "breakfast" was two coffee urns, with some prepackaged muffins and high fructose corn syrup bars. The desk staff was bored and inattentive. The property confirmed a request in writing and then when asked to fulfill the request staff told me booking.com lied take it up with them. There's not enough electric outlets and we had to hunt for them. We found seed husks from previous tenants under the bedside table and a power strip. There are zero USB outlets. The refrigerator was dirty on the exterior and repaired with duct tape on the interior. The stove is old and rusted in places. The shower enclosure had literal mildew. The hallways and walls were dirty and not well maintained.