Extended Stay America Suites - Somerset - Franklin Guest Reviews
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Write a review
James Mon, 21 July 2025
Passable
Liked: Saturday and Sunday LOUD NOISE ALL MORNING! I'm supposed to receive a refund will see how long that takes. Someone tried to steal the brake covers off my BMW!
Crystalsweets Fri, 18 July 2025
This hotel is disgusting.
Liked: Nothing, it was a horrible experience.
Disliked: There were cockroaches in the room. The appliances were rusty. The carpets were sticky and the walls were disgusting. This is a shelter for homeless in transition. Disgusting.
Charlotte Sun, 13 July 2025
Passable
Susan Thu, 10 July 2025
Exceptional
Susan Thu, 10 July 2025
Exceptional
Trujillo Tue, 8 July 2025
Very good
Anonymous Mon, 7 July 2025
Nope. Plenty of other places...
Liked: We only stayed two nights. If it had been longer I would have sought out a neighboring hotel for the remainder of our visit.
Disliked: The "breakfast" was two coffee urns, with some prepackaged muffins and high fructose corn syrup bars. The desk staff was bored and inattentive. The property confirmed a request in writing and then when asked to fulfill the request staff told me booking.com lied take it up with them. There's not enough electric outlets and we had to hunt for them. We found seed husks from previous tenants under the bedside table and a power strip. There are zero USB outlets. The refrigerator was dirty on the exterior and repaired with duct tape on the interior. The stove is old and rusted in places. The shower enclosure had literal mildew. The hallways and walls were dirty and not well maintained.
Anonymous Mon, 23 June 2025
Bad
Liked: We could of have something better for breakfast
Disliked: The Ac wast not getting cold and the toilet when flush it was not going down every thing was right up at the top only left to run over
Nicole Thu, 19 June 2025
Very poor
Liked: None. No bugs. Hot shower
Disliked: This hotel has really gone downhill. Seems like they let just anyone stay, and in the little kitchenette, there's no silverware or plates? The bed looks shady like someone slapped some sheets on it, I slept on top of the covers. The shower was still dirty with someone else's hair and pubics in the tub and on the shower curtain.
Diane Mon, 16 June 2025
Never again!!!!
Liked: Not much!
Disliked: The breakfast was way below what I expected,a cup of coffee and a fruit bar and no place to sit,there was a bench but someone was sitting there so we went to our room and there were no chairs there either! When I went to take my medicine there wasn’t even a glass to put water in!If you plan to stay in this hotel,bring your own chair if you want a place to sit and if you plan on eating breakfast bring your own ,if you plan on brushing your teeth and want a glass of water,bring your own glass.The hotel advertised continental breakfast but a cup of coffee and a fruit bar is not a continental breakfast it’s an absolute embarrassment!