Extended Stay America Suites - Seattle - Bellevue - Factoria

Definitely not worth the price - especially since we didn't need the kitchen facility. I'd pay a few more dollars and stay in a more comfortable room with better beds and linens.

Liked: Front desk people were friendly and helpful. It is fairly convenient to the freeway, but not so much to Snoqualmie, though at this point, not much is. I'd probably opt for Issaquah next time.
Disliked: Very uncomfortable pillows and mattresses. Towels were very course.

Bad

Very good

Bad

Liked: Smelled like shit

This was one of the...

Disliked: We recently spent a month in Bellevue and stayed at three different hotels: Larkspur Landing (booked directly), Red Lion, and Extended Stay America (booked through Booking.com). Sadly, Extended Stay America was the most expensive — yet provided by far the worst experience in almost every aspect.We would like to share the following specific and factual concerns from our stay:1. Misleading Breakfast Description• On the first morning, there were no muffins — only coffee and a few leftover granola bars.• On the second morning, muffins were finally available, but they were extremely small, barely bite-sized.• There was no designated breakfast area, only a small counter in the lobby. When we asked staff about the missing items, the response was simply, “Running out,”with no apology or effort to restock.This fell far short of even basic expectations and was completely inconsistent with the listing.2. Empty and Misleading Kitchen Setup• The room included a “customizable kitchen,” but it was entirely empty on arrival — no cookware, dishes, utensils, or even a drinking cup.• There was no toaster, no coffee maker, and no supplies. Guests had to go down to the lobby and request each item, then bring it back themselves.• Calling this a functional kitchen is misleading at best and deceptive at worst.3. Minimal and Poorly Designed Bathroom Amenities• The bathroom included only two thin bars of soap and a single, very small tube of shampoo — about the size of a thumb.• There was no conditioner, no body wash, and no other basic toiletries.• The shower curtain was too short, making it difficult to shower without water spilling all over the bathroom floor.4. Severe Noise Problems – Poor Sound Insulation• The walls were extremely thin. Every morning, before 7:00 AM, we were woken up by the sound of water and showers from the adjacent room.• The poor soundproofing made restful sleep impossible, and this was the worst among the three hotels we stayed in.

Good

Disliked: We booked for 4 people (but we booked the last minute) , we checked in at 1am , we have to ask for extra linens for the sofa bed after going to the room as the room didn’t come with it. This facility also said they serve muffins and bar for breakfast. When I came at 825 am in the morning, it was empty and I ask if theres any food , they said they had a rush earlier and wasn’t able to refill but she only gave me bars.

Overpriced, minimal stay

Liked: Very convenient to byway and Seattle. Quiet.
Disliked: Should not say breakfast included. It should say continental breakfast and that’s a stretch. Horrible offerings.

Very good

Good

It'll do in a pinch.

Liked: The surrounding area had good grocery stores and a great selection of restaurants.
Disliked: The room was very dated, stained carpet, broken down couch. Not 100% clean. The property itself was very dirty.