Extended Stay America Suites - San Ramon - Bishop Ranch - West

Good

Not Worth Returning To Again

Liked: The room next to ours had a man bringing different women in there to knock our wall down with their bed and noises. The bathtub had a permanent brown stain. The bed was uncomfortable - I could feel the springs. My husband felt like the bathroom wasn't clean. The kitchen table was definitely not clean. The place didn't give a feeling of being clean. The refrigerator was surprisingly very clean. This place has gone down unfortunately.
Disliked: That staff was the most unconcerned, most unenergized staff I've come across in a long time! The hotel is nestled in a quiet area, but it's not within walking distance to anything but a Chevron gas station and an overpriced, unremarkable restaurant. But the restaurant's pancakes and omelets are great!

Very good

I had a bad experience...

Disliked: They made me wait 45 minutes deliver my key and the staff that insisted me wasn’t doing the right job and was horrible at helping me

Exceptional

Exceptional

Overall great. Just think they...

Liked: Location, staff and price.
Disliked: Need better beds.

Dirty place

Liked: Staff was polite
Disliked: Place needs mayor upgrades and room carpet dirty, no utensils to cook nor eat avaliable. No USB plugs avaliable in room the place just needs to be upgraded completely

Dissapointing. Front desk clerk rude...

Liked: location
Disliked: Facility was outdated and staff was subpar to say the least. Money driven as usual with the Indian owners