Extended Stay America Suites - San Diego - Sorrento Mesa

Passable

Liked: Location is good
Disliked: 1. No drinking water available 2. Staff not helpful3. Room was for three, only two chairs in the room. When requested for 3rd chair, they refused. So for eating food, one member had to stand.4. Kitchen is too small for any meaningful cooking 5. No utensils in the kitchen by default. Had to ask the reception. Took 4 iterations of asking to get the basic utensils. Utensils quality was old, with patchy teflon coating in the pans. 6. Housekeeping once a week only. 7. No shampoo/soap in the bathroom. Had to ask for in the reception 8. Breakfast is namesake. No milk, no bread, no cereals. Overall, i felt lack of interest on the part of the staff.

Exceptional

Exceptional

Will never stay there or...

Would definitely book again

Liked: Great staff, nice and clean.
Disliked: Rooms have carpet

The property needs to be...

Liked: Has ample parking
Disliked: No hot water. Air conditioner too noisy. Bath tub is peeling.

Superb

Exceptional

Pleasant