Extended Stay America Suites - Sacramento - Elk Grove

This was horrible

Liked: Staff okay
Disliked: The towels had hair all over them the floor wasn’t cleaned the chairs were stained holes in the carpet so many issues needs to be torn down re modeled in the room. The countertop and bathroom counter all chipped bad I thought it was make up left behind. Mold build up in the refrigerator and not cleaned behind at all. The caulking in the shower was so bad had mold in it. I was to scared to see the bed so I laid the one actuall clean towel in it to sleep. The cabinets are stained. I wouldn’t stay here ever again nor would I recommend anyone else to. Was supposed to have a king bed had a small bed, my feet were hanging off the end had to sleep sideways thankfully I was alone.

Pleasant

Good, clean, comfortable, safe-feeling property!

Liked: The rooms were nice, the location/property was not over run by homeless people like many hotels in CA.
Disliked: No complaints!

Poor

Exceptional service and area very...

Liked: Location very accessible from the highway
Disliked: Loved the property

Good

Very good

Liked: Staff was great
Disliked: Rooms could use some updating

Very good

Didn’t feel special or taken...

Liked: Room was nice but you had to ask for any extras, so very sparce.
Disliked: The bed was comfy but you could feel the other persons every move. We went down for the grab and go breakfast but we’re faced with nothing but coffee and granola bars. When we asked the staff she said yeah sorry the shipment is late. How late was it because we were there at like 9 and it’s only available until 9:30. The coffee left a lot to be desired.