Poor

Liked: Proximity to my final destination.
Disliked: Non-working facilities, broken bathroom door, poor quality continental breakfast, and I found fleas in my bed.

Exceptional

Passable

Liked: The room was clean, but smelled of smoke.
Disliked: The free Wifi wouldn't work, couldn't get computer to connect. Asked for help at front desk and was given a phone number that was disconnected. Room smelled like smoke, despite no smoking. Very dated. Breakfast there was no coffee at 8am, and no one around to refill.

Exceptional

Liked: The staff here is amazing and extremely friendly. They don't treat you like a guest...they treat you like family.
Disliked: Nothing

Poor

Liked: Not much
Disliked: Lighting throughout is very poor.Hallways were absolutely freezing.No light in refrigerator.Ironing board cover would not stay on so we could iron our clothes.TV should be mounted on the wall so that it can be seen when lying down.Fire Drill at 1:45 am no manager walking around to check on people or inform people what was going on as everyone was outside waiting. Nobody told us it was safe to enter. Very poor management.

Dirty rooms

Liked: Customer service was great.
Disliked: Rooms were not clean. At all.

Exceptional

You get what you pay...

Liked: Great location. Staff was very nice and helpful
Disliked: Fire alarms went off often. Smelled. Our refrigerator did not work

I will go back because...

Liked: The manager was very cute and professional
Disliked: The manager