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Extended Stay America Suites - Rochester - Henrietta eef - (855) 266-7297
Extended Stay America Suites - Rochester - Henrietta, 700 Commons Way, Ridgeland, NY -(855) 266-7297
Area: Henrietta
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BOOK ONLINE OR CALL - (855) 266-7297
2.75
HOTEL RATING: 
OKAY
2.75 out of 5 (478 Ratings)
11.0 miles from Rochester centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
This Extended Stay America - Rochester - Henrietta is located in Rochester and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Rochester is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Weekly housekeeping services is provided for free and daily housekeeping is available for a fee; towels and linen can be exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rochester Museum and Science Center the Strong National Museum of Play and the Seabreeze Park.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Rochester - Henrietta Guest Reviews

Overall Average Score: 
Okay (2.75 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

David Thu, 14 September 2023

Poor

Liked: Proximity to my final destination.
Disliked: Non-working facilities, broken bathroom door, poor quality continental breakfast, and I found fleas in my bed.

5

Exceptional - 5 out of 5

Kevin Wed, 13 September 2023

Exceptional

2.5

Fair - 2.5 out of 5

Emily Mon, 11 September 2023

Passable

Liked: The room was clean, but smelled of smoke.
Disliked: The free Wifi wouldn't work, couldn't get computer to connect. Asked for help at front desk and was given a phone number that was disconnected. Room smelled like smoke, despite no smoking. Very dated. Breakfast there was no coffee at 8am, and no one around to refill.

5

Exceptional - 5 out of 5

Moore Wed, 6 September 2023

Exceptional

Liked: The staff here is amazing and extremely friendly. They don't treat you like a guest...they treat you like family.
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Gary Mon, 4 September 2023

Poor

Liked: Not much
Disliked: Lighting throughout is very poor.Hallways were absolutely freezing.No light in refrigerator.Ironing board cover would not stay on so we could iron our clothes.TV should be mounted on the wall so that it can be seen when lying down.Fire Drill at 1:45 am no manager walking around to check on people or inform people what was going on as everyone was outside waiting. Nobody told us it was safe to enter. Very poor management.

1

Poor - 1 out of 5

Randle Mon, 4 September 2023

Dirty rooms

Liked: Customer service was great.
Disliked: Rooms were not clean. At all.

5

Exceptional - 5 out of 5

Anonymous Thu, 31 August 2023

Exceptional

2

Disappointing - 2 out of 5

Nora Mon, 28 August 2023

You get what you pay...

Liked: Great location. Staff was very nice and helpful
Disliked: Fire alarms went off often. Smelled. Our refrigerator did not work

5

Exceptional - 5 out of 5

Vladimir Sun, 13 August 2023

I will go back because...

Liked: The manager was very cute and professional
Disliked: The manager

3.5

Good - 3.5 out of 5

Leslie Fri, 11 August 2023

got what we paid for,...

Liked: the bed and linens were good. the bathroom was good. The stove and fridge were operable but old. the sink faucet was spray only which made it awkward to fill any containers. The MW and AC were fine
Disliked: we got what we paid for. Updating furnishings would help but then it would be more expensive to stay

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Extended Stay America Suites - Rochester - Henrietta 700 Commons Way, Ridgeland, NY