Extended Stay America Suites - Richmond - W. Broad Street - Glenside - North

Very good

Liked: Very nice staff. Very clean

Disappointing

Liked: The location was good. Parking included.
Disliked: Breakfast - oatmeal- (no additives), muffins, or orange. A photo on site said breakfast was available and had pictures with hard boiled egg and fruit. Maid service - was done biweekly and of you want it sooner, I would have had to pay- I was there for 5 days and had to go get my own sheets and towels. Beds- room was for 4 people- couch pulled out and was the creaky-ist most uncomfortable thing I slept on and I have done A LOT of traveling. The elevator needed some work- made scary noises during ise- ended up taking stairs almost the whole time. Bugs in the hallway.

Fair stay

Liked: Comfortable beds, clean
Disliked: Reservation was confirmed for a 1-bed room , but when we came to hotel we were told that room is not available. We were offered another room and had to pay $20 extra.Breakfast is very sparse. No half and half. Not a lot of toiletries. If price is lower - would be a good value. Otherwise - a bit overpriced based on accommodations .

Passable

The breakfast could have been...

Liked: Nice and clean a lil bit farther than where I had to go but it was perfect distance
Disliked: Quite

Good

A little expensive in my...

Liked: Shower was nice. WiFi is good.
Disliked: Location of room, noise.

Not comfortable for the price

Liked: Easy check in, no deposit. Laundry room and snack machines.
Disliked: My room was on top of the front roof area and bed was next to elevator and door to stairs. This area is busy so it was noisy.

Passable