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Extended Stay America Suites - Richmond - Glen Allen - Short Pump

eef - (888) 323-5826
Extended Stay America Suites - Richmond - Glen Allen - Short Pump, 4231 Park Place Court, Glen Allen, VA -(888) 323-5826
Area: Innsbrook
(Map)
2.75
HOTEL RATING: 
OKAY
2.75 out of 5 (402 Ratings)
1.8 miles SERVPRO Richmond Pavilion
v4 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located 14 miles from Greater Richmond Convention Center, Extended Stay America Suites - Richmond - Glen Allen - Short Pump offers 2-star accommodations in Glen Allen and features barbecue facilities. The property is around 13 miles from University Stadium, 13 miles from Virginia Commonwealth University School of the Arts and 15 miles from Museum Of Confederacy. The hotel has a fitness center, a 24-hour front desk and free WiFi. At the hotel all rooms have air conditioning, a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. All rooms will provide guests with a fridge. Kings Dominion is 24 miles from Extended Stay America Suites - Richmond - Glen Allen - Short Pump, while University of Richmond is 9 miles from the property. Richmond International Airport is 21 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` separate dining area
` seating area
` telephone
` dishwasher
` alarm clock
` kitchenware
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Kitchen
` Closet
` English
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Electronic room key
` Room windows that open
` Main entrance
` Accessible public restrooms
` Audible alarm
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered night guard on doors available
` Lowered view port in doors available
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Wake up call
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Dining table
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available

Extended Stay America Suites - Richmond - Glen Allen - Short Pump Guest Reviews

Overall Average Score: 
Okay (2.75 out of 5)

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2.5

Fair - 2.5 out of 5

Franklyn Mon, 30 June 2025

Passable

Liked: Clean
Disliked: It was ok, no cushions on the couch. Kinda weird and no one seemed to care.

1

Poor - 1.0 out of 5

Jeffrey Sun, 29 June 2025

Very poor

Liked: Nothing
Disliked: The bugs, no clean linings, and really nothing room was bare

3.5

Good - 3.5 out of 5

Parker Thu, 12 June 2025

Good

0.5

Poor - 0.5 out of 5

Melissa Thu, 5 June 2025

DONT STAY HERE

Liked: Location nothing else
Disliked: Everything… place was not clean, fridge did not work the entire time we stayed we let the staff know they didn’t care. They didn’t do anything about it.

0.5

Poor - 0.5 out of 5

Melissa Thu, 5 June 2025

Don’t go

Disliked: The purpose of this hotel is to have a kitchen. The refrigerator did not work. We called the front desk to tell them and they basically said OK. I’ll pass it on to the next person who comes in after me so we went the entire stay with no refrigerator, never was refunded never given an opportunity to move to another room. Nothing.

5

Exceptional - 5.0 out of 5

Jaida Sat, 3 May 2025

Exceptional

3

Pleasant - 3.0 out of 5

Diamond Tue, 29 April 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Bourne Wed, 16 April 2025

Superb

1

Poor - 1.0 out of 5

Teneka Tue, 15 April 2025

Definitely not comfortable, didn’t offer...

Liked: This location has roaches, and the staff acts like it’s not a problem.

1

Poor - 1.0 out of 5

Treadwell Sat, 12 April 2025

Disappointing, unsafe experience

Liked: This was not a good experience. This property was fairly run down, which was not evident by the listing. My access to the internet was mistakenly canceled by the property putting in the system that I was discharging the same day I arrived, my door did not have a working security latch and there were roaches in every space (sleeping area, kitchen and bathtub). The exterior door remained unlocked 24/7. I felt completely unsafe. I informed the front desk about these matters. My room should be compensated for these issues

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Extended Stay America Suites - Richmond - Glen Allen - Short Pump 4231 Park Place Court, Glen Allen, VA