Extended Stay America Suites - Ramsey - Upper Saddle River

Fine for your basic stay

Liked: Easy to get to, rooms were nice.
Disliked: Unsure of other parts of the hotel, but on the third floor, there was an unpleasant odor in the hallways during our entire stay. The room was fine, just the corridors were foul smelling.

Exceptional

It did the job!

Liked: Allows pets
Disliked: Some things were old. Kitchen cupboards not cleaned well

Do better

Liked: Worst continental breakfast ive ever had in a hotel packaged muffins and nutri grain bars is not breakfast

Exceptional

Exceptional

Satisfactory

Liked: The front desk staff was very helpful in taking my reservation and polite
Disliked: Checking the bathroom light to see if it worked. I called the front desk to report but they couldn't come so late. So I let it go. Had to wash in the dark and couldn't take a showerl

Very basic

Liked: There was free parking and 24 hours reception.
Disliked: The room smell. The window could only open 5 centimetres.There was no kettle/ coffee/ tea in the room. I arrived late at night after a long journey and couldn’t have a hot drink.Breakfast “grab and go” was officially set up till 9:30 am but when I arrived at 8:30 am, all food was gone. I had to ask a cleaning staff to bring me a sachet of instant oatmeal.I wanted to pay for my stay in cash however there was a sign that whoever stays less than a week has to pay by credit card.

Very poor