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AustraliaExtended Stay America Suites - Raleigh - Cary - Harrison Ave Guest Reviews
Overall Average Score:
Pleasant (3.45 out of 5)
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Sherry Fri, 24 June 2022
Disappointing
Root Thu, 23 June 2022
Nasty.
Liked: Nothing, really.
Disliked: No breakfast. Wifi horrible. Room disgusting, but I had no alternatives at the time.
Mandy Thu, 16 June 2022
Poor
David Fri, 27 May 2022
Very good
Liked: Price with a kitchen and location
Disliked: Location of the room. WiFi was not available
Sandy Sun, 22 May 2022
Pleasant
Liked: The front desk representative was very pleasant and detailed with customer service. The TV was the best highlight of staying in the room. It played nicely without any interruptions.
Disliked: The room had massiveness of uncleanliness and roaches. After seeing these unwelcomed guests, I had to sleep on the edge of the bed. Being so tired and exhausted I didn't have much energy to move all my belongings to get another room. Yet, I paid over $100 for the night and the room was outdated dirty, smelly and had a few roaches crawling around.
Cecilia Tue, 10 May 2022
The room was bigger than...
Liked: For what they had it was great. One can't expect a Golden Coral buffet at a hotel. But it was satisfactory.
Disliked: With my schedule i didn't have time to enjoy it every day. But it was readily available.
Nicholas Tue, 10 May 2022
Good
Shaswat Tue, 19 April 2022
Good
Shaquana Tue, 29 March 2022
Passable
Jyoti Wed, 26 January 2022
DO NOT STAY HERE
Liked: The only silver lining in the entire terrible ordeal during our stay was the Manager Paige. She is the only super friendly and super helpful staff in the entire facility.
Disliked: Had freezing cold water running thru taps for two days not because of weather but because their water heating system would break down and needed reset - very poor maintenance. Staff was rude when calling front desk to inquire - just basically ask if anyone had reported the issue. They did not fix it for an entire day and the next day in afternoon when it started working - it broke down again in few hours. Depending who you talk to you get different answers for services from different staff.
