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Extended Stay America Suites - Pleasanton - Chabot Dr eef - (855) 254-7214
Extended Stay America Suites - Pleasanton - Chabot Dr, 4555 Chabot Drive, Pleasanton, CA -(855) 254-7214
Area: Pleasanton - Dublin
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BOOK ONLINE OR CALL - (855) 254-7214
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (232 Ratings)
3.0 miles from Pleasanton centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
This Extended Stay America - Pleasanton - Chabot Dr. is located in Pleasanton and especially designed for longer stays with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Pleasanton is equipped with a stove-top microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars muffins hot cereal coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include Kaiser Permanente Hospital and Stoneridge Mall.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
r
Pets Allowed
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Pets Allowed
` Restaurant
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Filipino
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Extended Stay America Suites - Pleasanton - Chabot Dr Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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3

Pleasant - 3 out of 5

Mary Sat, 4 December 2021

This particular stay was challenging...

Liked: No breakfast, due to COVID, I guess, but the staff was very cooperative in supplying me with a coffeemaker, coffee packs, cream and sugars. The location is very good for me. I have always found personnel to be pleasant and helpful, which I especially appreciated this visit. There were numerous problems with my room - which for the first time in my history with ESA - caused my stay to be uncomfortable, inconvenient - even bordering on unpleasant and unhealthy for me - had people like Kristen, Champagne, Czarena, Nicole, Tyler, etc. not tried very hard to correct problems and situations ...
Disliked: I have health issues that require me to stay warm (the heat provider for my home gives me a medical $$ allowance on my bill). During my first night, I noticed the AVC was not working properly. It not only did not heat properly, but worse, it would periodically blast out very cold air for a period of time. Since I am a frequent ESA guest, I am familiar with the controls, but nothing I did would stop the cold blasts, much less gain actual heat for more than about 20 minutes. The only thing I could do was use the extra blanket I always request before I arrive (and which was kindly provided) to cover the air vent when the cold blast came... Needless to say, it was not a restful night, not to mention that a cold body is a painful one for me. I reported the "heater" the next morning. Sadly, I had to report a phone whose cord kept slipping out, a bathroom sink that drained very slowly, and a microwave worked only whimsically ... I told Tyler, the nice mgr., to triage the other problems, but the heat HAD to work.Unfortunately, I stayed from 11/23-11/27 - a holiday time - and no one came to look at the AVC until I asked again on 11/26. He came when I was dressing to go out and told him "10 minutes, please." When I called the front desk in 5 minutes to say, "Ready early!" I was told the maintenance person went home for the weekend ... By then, the sink hadn't drained for 2 days, the phone cord came out each time, unless I carefully held it in place. The microwave had completely stopped heating, no matter what setting or time it purported - but I saved it for last, because I wanted to end with a positive note ... one of the staff took it upon herself to go find a working one, rather than continue trying to re-program the faulty one, and I had a working microwave and fridge, at least! Also, everyone I saw apologized profusely, more than one saying they'd have liked to see the problems handled sooner.

0.5

Poor - 0.5 out of 5

Shaniece Sat, 4 December 2021

Bad

Disliked: I was charged twice once by booking.com and again by the hotel.

3.5

Good - 3.5 out of 5

Danny Mon, 29 November 2021

Good

5

Exceptional - 5 out of 5

Alison Fri, 19 November 2021

Exceptional

Liked: We love staying at extended stay. We love to cook so the kitchen is always convenient
Disliked: We would have rather a hot breakfast than a grab and go but... we know what the times have come too I guess

5

Exceptional - 5 out of 5

Caroline Tue, 16 November 2021

Great Location, Great Stay

Liked: Nice place to stay. Full kitchen in my room. Fridge. Stove, dishwasher, microwave, sink. Great place to stay if your are traveling with 2 small children

4.5

Wonderful - 4.5 out of 5

Altagracia Thu, 11 November 2021

My stay in Dublin California

Liked: I liked that it had a fridge and a microwave. The sofa bed was a plus. The fact the you can access the hotel thru any door was great. I've been to some where there is only one entrance.
Disliked: It was a little dirty as far as the hallway. The frigerator was dirty I had to clean it. And there wasn't enough blankets I went to buy one, although I turned off the air it was still cold.

3.5

Good - 3.5 out of 5

Grace Thu, 11 November 2021

Good

4.5

Wonderful - 4.5 out of 5

D Fri, 29 October 2021

Liked: The staff here is outstanding. Very friendly and helpful. I am staying here while doing Chemotherapy and the staff went above and beyond to make sure I am comfortable.
Disliked: N/A

2.5

Fair - 2.5 out of 5

Mian Mon, 25 October 2021

Will not prefer next time

Liked: Location only
Disliked: Overall a dirty place with smell in the rooms

0.5

Poor - 0.5 out of 5

Dikshant Thu, 21 October 2021

Bad

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Extended Stay America Suites - Pleasanton - Chabot Dr 4555 Chabot Drive, Pleasanton, CA