Extended Stay America Suites - Pleasant Hill - Buskirk Ave.

Won’t be coming back

Disliked: Soon as we got there, there were 3 people in line waiting to check in ahead of us and no staff to be seen for about 7 mins. The lady at the front was nice but we just got weird vibes. Anytime I stay in a hotel I always check for hidden cameras just to be safe. There were a few questionable anomalies. My boyfriend and I asked to switch rooms and without checking she said there were no other rooms and said “you have to stay in that one”. I just had a weird feeling about the whole like they were watching or they were going to try and come in the room. The hotel was all the was in the back of a secluded parking lot too and we just didn’t feel safe. We quickly packed our bags and asked for a refund and said we were just gonna go home.

Very good

Liked: Someone was playing extremely loud music - it did quiet down

Very good

Comfortable room, with full kitchen...

Liked: The location of my room was great, and the staff was so nice! My bed was very comfortable and the room size was spacious.
Disliked: My room key always had problems, even though I kept it away from my phone. Also, parking could be challenging, if I wanted to see my car, from my room. The tv package was limited (for me) and I could rarely see anything worth watching. I would have liked the Hallmark Mystery channel.'

Good

This was less than a...

Liked: Nothing
Disliked: The carpet had a dog accident, it smelled, we were afraid to shower and couldn't wait to leave at 8 am to get out of there. Neighbors were loud, the elevator smelled like pot, the entire place felt like we were staing in the projects. Not worth the discounted price, stay anywhere else.

Exceptional

Exceptional

This location did not meet...

Liked: Simple Check-in and chech-out.
Disliked: The stove was broken, the bath toewls were not clean/washed well (towels should be white, my towels were dingy and had brown stains on them) I didn't use them. The carpet smelled like it had not been thoroughly vacuumed. Guest(s) on the floor above me made so much noise that kept me awake most of the night. I did not sleep well.