Extended Stay America Suites - Pittsburgh - Carnegie

Not bad

Liked: Staff was helpful
Disliked: It’s say they have breakfast, but it’s only coffee. Room is old, not really clean. Overall it wasn’t bad, but could be better

Bad

Liked: I cannot even leave a single " like " about this property
Disliked: I booked this stay 3 months in advance, and got REROUTED at the last minute! I booked through booking.com and they were no help either ( booking com states that they didn't know anything about it)

Horrible might never use booking.com...

Liked: Nothing I didn’t even stay, P.s. If there was room for more pictures than 4 on here you’d have more
Disliked: Room was dirty, tv didn’t work, toilet wouldn’t stop running, hotel smelled of stale cigarette smoke, the woman at the desk was nice but also had me go into dirty rooms that were being ozone treated to try to find my own replacement tv, I did not stay I packed my things up and left and will never return, 155$ for 1 night it should cost less then the econo lodge down the street

Exceptional

Real people who understand real...

Liked: Hands down best hotel in the area. Emily the manager is exceptional and makes it seamless. When you hit the front desk for anything you might meet Debbie who is phenomenal and try’s her best to accommodate any request. No matter who you may encounter, they make this a home away from home, so if you have transitional needs or a work stay, you can rest assured that here at Carnegie, they understand and invest into your situation, you aren’t just a room number!
Disliked: I didn’t find anything that I disliked.

backed booking

Liked: nothing the hotel backed the booking without informing me in advance
Disliked: the hotel backed the booking without informing me, nusy be removed from booking.com

Bad

Won’t stay again, wouldn’t recommend.

Liked: Location. Cleanliness.
Disliked: The entire hotel smelled like weed. From the moment we walked into the door then into our room. We opened the windows and lowered the AC so it would continuously run while we were gone, hopefully pushing the smell out but no luck. The smell was so strong. It woke me up multiple times throughout the night. The beds were so uncomfortable as well.

Good