Extended Stay America Suites - Phoenix - Scottsdale Guest Reviews
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6.1 miles from Scottsdale centre |
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Perez Thu, 25 April 2024
Exceptional
Nicole Sun, 21 April 2024
Liked: It was easy to extend my stay. We added two nights and the staff kept us in the same room. The AC was nice and cold and they had extra pillows upon request.
Disliked: The shower drained really slowly and we let the desk know the first night. Our toilet also had a problem but they gave us a plunger, problem solved. Tub held inches of water while showering. Never improved.
Shirley Sat, 13 April 2024
Not good
Disliked: Mattress & outside was full of dog poop everywhere & trashcan outside were full..trash lying on grounds.
Cory Thu, 11 April 2024
Final Four Stay
Liked: Location and staff.
Disliked: Everything was fine. Just a nice clean room in a good location. No services offered.
Richard Mon, 8 April 2024
I blame bookings.com and the...
Liked: That I was hardly there.
Disliked: 1st of all when we arrived and checked in, the lady at the front desk didn't really ask me anything, she just checked me in and gave me my room key. when I got to my room I was placed in a room with 1 full bed when I reserved a room with 2 beds as my buddy and i were in Arizona for a event, well I went back up to the front and asked for a room with 2 beds and they blamed bookings for over-booking. I asked to speak with a manager and the manager was off duty until 7am, so basically, that's how they got me to stay for the 1st night. I asked that they call other extended stays in the area and they say they did but never got back to me.
Jaycen Mon, 8 April 2024
Bad
Traesa Mon, 1 April 2024
Aside from thinking a bullet...
Liked: The staff was super friendly, the rooms were clean and comfortable, no complaints!
Disliked: Every step I took was met with a pounding on the ceiling/ floor from below. Every, single, step. I had to tip toe! And even then the pounding continued. We we walking on eggshells....and even then we elicited pounding and yelling from below....it felt unsafe and kind of ghetto. Certainly not the fault of the management, but definitely made our 4 day stay uncomfortable.
Paula Wed, 27 March 2024
The room was convenient for...
Disliked: There was not room at the in-room table for two people. I ended up not cooking the meals I anticipated cooking. I could not operate the dishwasher and ended up washing the dishes I did use by hand. The price I was charged was not the price that I was quoted by booking.com.
Beth Tue, 26 March 2024
Poor
Valerie Thu, 21 March 2024
Horrible
Liked: There was no breakfast
Disliked: It smell bad. Smelled like cigarettes and supposed to be smoke free. We hashed for two beds hit a room for one bed. My brother gad to sleep in the couch which was not comfortable at all