Extended Stay America Suites - Phoenix - Scottsdale - Old Town Guest Reviews
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1.2 miles from Scottsdale centre |
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Georgi Sun, 24 March 2024
Clean and accessible. Staff nice
Liked: Clean and close to town
Disliked: Older style and had to request supplies
Lee Fri, 22 March 2024
Don't let this happen you...
Liked: I reserved the room around 11:00 pm . Asked for late arrival. I arrived around 12:30am and was told the hotel was sold out. We converse For awhile about other places to stay. Then I called booking.com about it. They tried to get me a different place to stay. No luck I asked about a cancellation fee and they told me there was none and I would be getting a refund back to my credit card. Ending in 2791. They also sent me an email confirming that there was no cancellation fee. So where's my $239.00This whole matter has cost me so much time and stress. I need to get this resolved now.????!!!!!Com
John Sun, 17 March 2024
Very disappointing - it is...
Liked: This property is obviously being used as a resource for the city county to house. Two times someone fell right outside my window, and once an ambulance had to come and it took an hour for the situation resolved. It all happened after 11 o’clock at night. The place looks like it was built 50 years ago and never renovated. Dirty toilets Rusted out pipes and woodwork. Verydisappointing.
Disliked: Not much good to report except for lication
Wayne Wed, 13 March 2024
Poor
Liked: location
Disliked: run down & outdated rooms. poor shower, Uncomfortable beds. Poor breakfast.
Linda Mon, 11 March 2024
Great location and cozy apartment.
Liked: Great location, cozy and clean apartment for good value of money. We did stay only for 2 nights but wish could stay longer.
Disliked: We did enjoy our stay and there is almost nothing to add. Possibly could be some cutlery included to the apartment so no need to go and ask all the items you need for cooking. Otherwise everything is available at the reception for no extra cost.
Chris Fri, 1 March 2024
it was great
Liked: clean and close to work
Jackson Fri, 1 March 2024
Uncomfortable
Disliked: The shower had a hole in the bottom, the bed was very thin and so was the pillows. Extremely uncomfortable
Carrie Sat, 24 February 2024
Poor
Natalie Wed, 21 February 2024
No stay /not front desk...
Liked: I went to check in /after online payment /reservation5 minutes after!!!!No one answered in the front desk!So I paid for a room I never entered !I need a full refund !
Disliked: Read above !No one at front desk to check me in!I need a refund !
Kiki Thu, 15 February 2024
Exceptional
Liked: Great location, clean and safe
Disliked: Nothing